Any time you have a question or problem, please send it to me directly at herve@hawaii.edu or to the mailing list (alohamoo-l@hawaii.edu) whose purpose is exactly that. There is no stupid questions and all are valid when new to a system. If you want me to drop me your MOO to troubleshoot, it is no problem either. You most likely however will need to provide me with a temporarly $wiz perm bit if things get tricky; it's your choice here. Just remember that most likely I do not "care" about your MOO (unless you give me valuable reasons to do so :), what you do with it, and have no intention, time or inclination to install back doors on it to do funky things. At worse, simply write a simple #0:do_command() and #50:do_command() script to log everything that I will be typing, and you can go back to sleep after you look at it.
In general, when time allows I will always be available to help, and connect to your MOO if needed.
One thing though: please, please, please, please... RTFM! AND make sure that you Read The last version of the "Fine" (well... ok I try my best here... give me some slack :) Manual! It is always frustrating and deceiving to troubleshoot something and realize that the problem was due to a basic property set up. It is also a waste of time. However, if you do not understand the manual, or find it confusing, please please please, let me know! ;) so I can fix it up. It's the first time I write a manual, so I don't know what I'm doing.
You can also get support by connecting to KCCMO`O at moo.kcc.hawaii.edu port 7777. If you see hErVe, Halwyn, or Cocole and Magnum (he doesn't know about it yet, but just remind him of this new fact ;) - he is way kool and a wonderful and solid programmeur), feel free to stop by.